Choose brand then we can give you more accurate information.
Average time of arrival (without delivery): 10-15 business days
From the manufacturer, goods arrive two times a week. The product comes directly from the manufacturer's EU warehouse, if available, with an expected arrival time of 10-15 business days. If it is not available in the EU central warehouse but there is available stock in another warehouse of the manufacturer, it adds an additional week of waiting time.
IMPORTANT!: After arrival, we dispatch the ordered item the same afternoon.
Unfortunately, it is not possible to rely in advance on the manufacturer's inventory information, in many cases, what the system indicates as unavailable may actually be in stock and arrive within a few days. Unfortunately, the opposite is also true.
Average time of arrival (without delivery): 4-7 business days
From the manufacturer, goods arrive two times a week. The product comes directly from the manufacturer's EU warehouse, if available, with an expected arrival time of 4-7 business days. If it is not available in the EU central warehouse but there is available stock in another warehouse of the manufacturer, it adds an additional week of waiting time.
IMPORTANT!: After arrival, we dispatch the ordered item the same afternoon.
Unfortunately, it is not possible to rely in advance on the manufacturer's inventory information, in many cases, what the system indicates as unavailable may actually be in stock and arrive within a few days. Unfortunately, the opposite is also true.
Average time of arrival (without delivery): 10-15 business days
From the manufacturer, goods arrive two times a week. The product comes directly from the manufacturer's EU warehouse, if available, with an expected arrival time of 10-15 business days. If it is not available in the EU central warehouse but there is available stock in another warehouse of the manufacturer, it adds an additional week of waiting time.
IMPORTANT!: After arrival, we dispatch the ordered item the same afternoon.
Unfortunately, it is not possible to rely in advance on the manufacturer's inventory information, in many cases, what the system indicates as unavailable may actually be in stock and arrive within a few days. Unfortunately, the opposite is also true.
Average time of arrival (without delivery): 10-15 business days
From the manufacturer, goods arrive two times a week. The product comes directly from the manufacturer's EU warehouse, if available, with an expected arrival time of 10-15 business days. If it is not available in the EU central warehouse but there is available stock in another warehouse of the manufacturer, it adds an additional week of waiting time.
IMPORTANT!: After arrival, we dispatch the ordered item the same afternoon.
Unfortunately, it is not possible to rely in advance on the manufacturer's inventory information, in many cases, what the system indicates as unavailable may actually be in stock and arrive within a few days. Unfortunately, the opposite is also true.
Average time of arrival (without delivery): 10-15 business days
From the manufacturer, goods arrive two times a week. The product comes directly from the manufacturer's EU warehouse, if available, with an expected arrival time of 10-15 business days. If it is not available in the EU central warehouse but there is available stock in another warehouse of the manufacturer, it adds an additional week of waiting time.
IMPORTANT!: After arrival, we dispatch the ordered item the same afternoon.
Unfortunately, it is not possible to rely in advance on the manufacturer's inventory information, in many cases, what the system indicates as unavailable may actually be in stock and arrive within a few days. Unfortunately, the opposite is also true.
Average time of arrival (without delivery): 15-30 business days
The product arrives directly from the manufacturer's EU warehouse; if available there, the expected arrival time is 15-30 business days. If it is not in the EU and there is free stock in the USA warehouse, it is an additional two weeks of waiting time.
Average time of arrival (without delivery): 5-10 business days
From the manufacturer, goods arrive five times a week. That is, every day. The product comes directly from the manufacturer's EU warehouse, if available there, with an expected arrival time of 5-10 working days. If it is not available in the EU but there is stock in the Japanese warehouse, there is an additional one-week waiting time.
IMPORTANT!: After the arrival, we dispatch the ordered item on the same afternoon.
Unfortunately, it is not possible to rely on the manufacturer's inventory information in advance. In many cases, even if the system indicates that something is not available, it is actually available and arrives within a few days. Unfortunately, the opposite is also true.
Average time of arrival (without delivery): 10-15 business days
From the manufacturer, goods arrive two times a week. The product comes directly from the manufacturer's EU warehouse, if available, with an expected arrival time of 10-15 business days. If it is not available in the EU central warehouse but there is available stock in another warehouse of the manufacturer, it adds an additional week of waiting time.
IMPORTANT!: After arrival, we dispatch the ordered item the same afternoon.
Unfortunately, it is not possible to rely in advance on the manufacturer's inventory information, in many cases, what the system indicates as unavailable may actually be in stock and arrive within a few days. Unfortunately, the opposite is also true.
Average time of arrival (without delivery): 5-10 business days
From the manufacturer, goods arrive five times a week. That is, every day. The product comes directly from the manufacturer's EU warehouse, if available there, with an expected arrival time of 5-10 working days. If it is not available in the EU but there is stock in the Japanese warehouse, there is an additional one-week waiting time.
IMPORTANT!: After the arrival, we dispatch the ordered item on the same afternoon.
Unfortunately, it is not possible to rely on the manufacturer's inventory information in advance. In many cases, even if the system indicates that something is not available, it is actually available and arrives within a few days. Unfortunately, the opposite is also true.
Average time of arrival (without delivery): 25-30 business days
From the manufacturer, goods arrive two times a week. The product comes directly from the manufacturer's EU warehouse, if available, with an expected arrival time of 25-30 business days. If it is not available in the EU central warehouse but there is available stock in another warehouse of the manufacturer, it adds an additional week of waiting time.
IMPORTANT!: After arrival, we dispatch the ordered item the same afternoon.
Unfortunately, it is not possible to rely in advance on the manufacturer's inventory information, in many cases, what the system indicates as unavailable may actually be in stock and arrive within a few days. Unfortunately, the opposite is also true.
Average time of arrival (without delivery): 5-10 business days
From the manufacturer, goods arrive five times a week. That is, every day. The product comes directly from the manufacturer's EU warehouse, if available there, with an expected arrival time of 5-10 working days. If it is not available in the EU but there is stock in the Japanese warehouse, there is an additional one-week waiting time.
IMPORTANT!: After the arrival, we dispatch the ordered item on the same afternoon.
Unfortunately, it is not possible to rely on the manufacturer's inventory information in advance. In many cases, even if the system indicates that something is not available, it is actually available and arrives within a few days. Unfortunately, the opposite is also true.
Average time of arrival (without delivery): 10-15 business days
From the manufacturer, goods arrive two times a week. The product comes directly from the manufacturer's EU warehouse, if available, with an expected arrival time of 10-15 business days. If it is not available in the EU central warehouse but there is available stock in another warehouse of the manufacturer, it adds an additional week of waiting time.
IMPORTANT!: After arrival, we dispatch the ordered item the same afternoon.
Unfortunately, it is not possible to rely in advance on the manufacturer's inventory information, in many cases, what the system indicates as unavailable may actually be in stock and arrive within a few days. Unfortunately, the opposite is also true.
Average time of arrival (without delivery): 5-10 business days
From the manufacturer, goods arrive five times a week. That is, every day. The product comes directly from the manufacturer's EU warehouse, if available there, with an expected arrival time of 5-10 working days. If it is not available in the EU but there is stock in the Japanese warehouse, there is an additional one-week waiting time.
IMPORTANT!: After the arrival, we dispatch the ordered item on the same afternoon.
Unfortunately, it is not possible to rely on the manufacturer's inventory information in advance. In many cases, even if the system indicates that something is not available, it is actually available and arrives within a few days. Unfortunately, the opposite is also true.
Average time of arrival (without delivery): 10-15 business days
From the manufacturer, goods arrive two times a week. The product comes directly from the manufacturer's EU warehouse, if available, with an expected arrival time of 10-15 business days. If it is not available in the EU central warehouse but there is available stock in another warehouse of the manufacturer, it adds an additional week of waiting time.
IMPORTANT!: After arrival, we dispatch the ordered item the same afternoon.
Unfortunately, it is not possible to rely in advance on the manufacturer's inventory information, in many cases, what the system indicates as unavailable may actually be in stock and arrive within a few days. Unfortunately, the opposite is also true.
Average time of arrival (without delivery): 10-15 business days
From the manufacturer, goods arrive two times a week. The product comes directly from the manufacturer's EU warehouse, if available, with an expected arrival time of 10-15 business days. If it is not available in the EU central warehouse but there is available stock in another warehouse of the manufacturer, it adds an additional week of waiting time.
IMPORTANT!: After arrival, we dispatch the ordered item the same afternoon.
Unfortunately, it is not possible to rely in advance on the manufacturer's inventory information, in many cases, what the system indicates as unavailable may actually be in stock and arrive within a few days. Unfortunately, the opposite is also true.
Average time of arrival (without delivery): 10-15 business days
From the manufacturer, goods arrive two times a week. The product comes directly from the manufacturer's EU warehouse, if available, with an expected arrival time of 10-15 business days. If it is not available in the EU central warehouse but there is available stock in another warehouse of the manufacturer, it adds an additional week of waiting time.
IMPORTANT!: After arrival, we dispatch the ordered item the same afternoon.
Unfortunately, it is not possible to rely in advance on the manufacturer's inventory information, in many cases, what the system indicates as unavailable may actually be in stock and arrive within a few days. Unfortunately, the opposite is also true.
Average time of arrival (without delivery): 10-15 business days
From the manufacturer, goods arrive two times a week. The product comes directly from the manufacturer's EU warehouse, if available, with an expected arrival time of 10-15 business days. If it is not available in the EU central warehouse but there is available stock in another warehouse of the manufacturer, it adds an additional week of waiting time.
IMPORTANT!: After arrival, we dispatch the ordered item the same afternoon.
Unfortunately, it is not possible to rely in advance on the manufacturer's inventory information, in many cases, what the system indicates as unavailable may actually be in stock and arrive within a few days. Unfortunately, the opposite is also true.
Average time of arrival (without delivery): 10-15 business days
From the manufacturer, goods arrive two times a week. The product comes directly from the manufacturer's EU warehouse, if available, with an expected arrival time of 10-15 business days. If it is not available in the EU central warehouse but there is available stock in another warehouse of the manufacturer, it adds an additional week of waiting time.
IMPORTANT!: After arrival, we dispatch the ordered item the same afternoon.
Unfortunately, it is not possible to rely in advance on the manufacturer's inventory information, in many cases, what the system indicates as unavailable may actually be in stock and arrive within a few days. Unfortunately, the opposite is also true.
Average time of arrival (without delivery): 10-15 business days
From the manufacturer, goods arrive two times a week. The product comes directly from the manufacturer's EU warehouse, if available, with an expected arrival time of 10-15 business days. If it is not available in the EU central warehouse but there is available stock in another warehouse of the manufacturer, it adds an additional week of waiting time.
IMPORTANT!: After arrival, we dispatch the ordered item the same afternoon.
Unfortunately, it is not possible to rely in advance on the manufacturer's inventory information, in many cases, what the system indicates as unavailable may actually be in stock and arrive within a few days. Unfortunately, the opposite is also true.
Average time of arrival (without delivery): 10-15 business days
From the manufacturer, goods arrive two times a week. The product comes directly from the manufacturer's EU warehouse, if available, with an expected arrival time of 10-15 business days. If it is not available in the EU central warehouse but there is available stock in another warehouse of the manufacturer, it adds an additional week of waiting time.
IMPORTANT!: After arrival, we dispatch the ordered item the same afternoon.
Unfortunately, it is not possible to rely in advance on the manufacturer's inventory information, in many cases, what the system indicates as unavailable may actually be in stock and arrive within a few days. Unfortunately, the opposite is also true.
what the delivery time if its out of stock at oem-bike-parts warehouse? choose brand then we can give you more accurate information.
choose
athena
bando - made in japan
ferodo
genuine ape
genuine aprilia
genuine aprilia scarabeo
genuine bmw
genuine cfmoto
genuine derbi
genuine ducati
genuine gasgas
genuine gilera
genuine harley davidson / buell
genuine honda
genuine husaberg
genuine husqvarna
genuine indian
genuine ktm
genuine kawasaki
genuine mv agusta
genuine moto guzzi
genuine piaggio
genuine polaris
genuine suzuki
genuine triumph
genuine vespa
genuine victory
genuine yamaha
malossi
ng brake disc
tecnium
vibram
average time of arrival (without delivery): 10-15 business days
from the manufacturer, goods arrive two times a week. the product comes directly from the manufacturer's eu warehouse, if available , with an expected arrival time of 10-15 business days. if it is not available in the eu central warehouse but there is available stock in another warehouse of the manufacturer, it adds an additional week of waiting time. important!: after arrival, we dispatch the ordered item the same afternoon. unfortunately, it is not possible to rely in advance on the manufacturer's inventory information, in many cases, what the system indicates as unavailable may actually be in stock and arrive within a few days. unfortunately, the opposite is also true.
average time of arrival (without delivery): 4-7 business days
from the manufacturer, goods arrive two times a week. the product comes directly from the manufacturer's eu warehouse, if available , with an expected arrival time of 4-7 business days. if it is not available in the eu central warehouse but there is available stock in another warehouse of the manufacturer, it adds an additional week of waiting time. important!: after arrival, we dispatch the ordered item the same afternoon. unfortunately, it is not possible to rely in advance on the manufacturer's inventory information, in many cases, what the system indicates as unavailable may actually be in stock and arrive within a few days. unfortunately, the opposite is also true.
average time of arrival (without delivery): 10-15 business days
from the manufacturer, goods arrive two times a week. the product comes directly from the manufacturer's eu warehouse, if available , with an expected arrival time of 10-15 business days. if it is not available in the eu central warehouse but there is available stock in another warehouse of the manufacturer, it adds an additional week of waiting time. important!: after arrival, we dispatch the ordered item the same afternoon. unfortunately, it is not possible to rely in advance on the manufacturer's inventory information, in many cases, what the system indicates as unavailable may actually be in stock and arrive within a few days. unfortunately, the opposite is also true.
average time of arrival (without delivery): 10-15 business days
from the manufacturer, goods arrive two times a week. the product comes directly from the manufacturer's eu warehouse, if available , with an expected arrival time of 10-15 business days. if it is not available in the eu central warehouse but there is available stock in another warehouse of the manufacturer, it adds an additional week of waiting time. important!: after arrival, we dispatch the ordered item the same afternoon. unfortunately, it is not possible to rely in advance on the manufacturer's inventory information, in many cases, what the system indicates as unavailable may actually be in stock and arrive within a few days. unfortunately, the opposite is also true.
average time of arrival (without delivery): 10-15 business days
from the manufacturer, goods arrive two times a week. the product comes directly from the manufacturer's eu warehouse, if available , with an expected arrival time of 10-15 business days. if it is not available in the eu central warehouse but there is available stock in another warehouse of the manufacturer, it adds an additional week of waiting time. important!: after arrival, we dispatch the ordered item the same afternoon. unfortunately, it is not possible to rely in advance on the manufacturer's inventory information, in many cases, what the system indicates as unavailable may actually be in stock and arrive within a few days. unfortunately, the opposite is also true.
average time of arrival (without delivery): 15-30 business days
the product arrives directly from the manufacturer's eu warehouse; if available there, the expected arrival time is 15-30 business days. if it is not in the eu and there is free stock in the usa warehouse, it is an additional two weeks of waiting time.
average time of arrival (without delivery): 5-10 business days
from the manufacturer, goods arrive five times a week. that is, every day. the product comes directly from the manufacturer's eu warehouse, if available there, with an expected arrival time of 5-10 working days. if it is not available in the eu but there is stock in the japanese warehouse, there is an additional one-week waiting time. important!: after the arrival, we dispatch the ordered item on the same afternoon. unfortunately, it is not possible to rely on the manufacturer's inventory information in advance. in many cases, even if the system indicates that something is not available, it is actually available and arrives within a few days. unfortunately, the opposite is also true.
average time of arrival (without delivery): 10-15 business days
from the manufacturer, goods arrive two times a week. the product comes directly from the manufacturer's eu warehouse, if available , with an expected arrival time of 10-15 business days. if it is not available in the eu central warehouse but there is available stock in another warehouse of the manufacturer, it adds an additional week of waiting time. important!: after arrival, we dispatch the ordered item the same afternoon. unfortunately, it is not possible to rely in advance on the manufacturer's inventory information, in many cases, what the system indicates as unavailable may actually be in stock and arrive within a few days. unfortunately, the opposite is also true.
average time of arrival (without delivery): 5-10 business days
from the manufacturer, goods arrive five times a week. that is, every day. the product comes directly from the manufacturer's eu warehouse, if available there, with an expected arrival time of 5-10 working days. if it is not available in the eu but there is stock in the japanese warehouse, there is an additional one-week waiting time. important!: after the arrival, we dispatch the ordered item on the same afternoon. unfortunately, it is not possible to rely on the manufacturer's inventory information in advance. in many cases, even if the system indicates that something is not available, it is actually available and arrives within a few days. unfortunately, the opposite is also true.
average time of arrival (without delivery): 25-30 business days
from the manufacturer, goods arrive two times a week. the product comes directly from the manufacturer's eu warehouse, if available , with an expected arrival time of 25-30 business days. if it is not available in the eu central warehouse but there is available stock in another warehouse of the manufacturer, it adds an additional week of waiting time. important!: after arrival, we dispatch the ordered item the same afternoon. unfortunately, it is not possible to rely in advance on the manufacturer's inventory information, in many cases, what the system indicates as unavailable may actually be in stock and arrive within a few days. unfortunately, the opposite is also true.
average time of arrival (without delivery): 5-10 business days
from the manufacturer, goods arrive five times a week. that is, every day. the product comes directly from the manufacturer's eu warehouse, if available there, with an expected arrival time of 5-10 working days. if it is not available in the eu but there is stock in the japanese warehouse, there is an additional one-week waiting time. important!: after the arrival, we dispatch the ordered item on the same afternoon. unfortunately, it is not possible to rely on the manufacturer's inventory information in advance. in many cases, even if the system indicates that something is not available, it is actually available and arrives within a few days. unfortunately, the opposite is also true.
average time of arrival (without delivery): 10-15 business days
from the manufacturer, goods arrive two times a week. the product comes directly from the manufacturer's eu warehouse, if available , with an expected arrival time of 10-15 business days. if it is not available in the eu central warehouse but there is available stock in another warehouse of the manufacturer, it adds an additional week of waiting time. important!: after arrival, we dispatch the ordered item the same afternoon. unfortunately, it is not possible to rely in advance on the manufacturer's inventory information, in many cases, what the system indicates as unavailable may actually be in stock and arrive within a few days. unfortunately, the opposite is also true.
average time of arrival (without delivery): 5-10 business days
from the manufacturer, goods arrive five times a week. that is, every day. the product comes directly from the manufacturer's eu warehouse, if available there, with an expected arrival time of 5-10 working days. if it is not available in the eu but there is stock in the japanese warehouse, there is an additional one-week waiting time. important!: after the arrival, we dispatch the ordered item on the same afternoon. unfortunately, it is not possible to rely on the manufacturer's inventory information in advance. in many cases, even if the system indicates that something is not available, it is actually available and arrives within a few days. unfortunately, the opposite is also true.
average time of arrival (without delivery): 10-15 business days
from the manufacturer, goods arrive two times a week. the product comes directly from the manufacturer's eu warehouse, if available , with an expected arrival time of 10-15 business days. if it is not available in the eu central warehouse but there is available stock in another warehouse of the manufacturer, it adds an additional week of waiting time. important!: after arrival, we dispatch the ordered item the same afternoon. unfortunately, it is not possible to rely in advance on the manufacturer's inventory information, in many cases, what the system indicates as unavailable may actually be in stock and arrive within a few days. unfortunately, the opposite is also true.
average time of arrival (without delivery): 10-15 business days
from the manufacturer, goods arrive two times a week. the product comes directly from the manufacturer's eu warehouse, if available , with an expected arrival time of 10-15 business days. if it is not available in the eu central warehouse but there is available stock in another warehouse of the manufacturer, it adds an additional week of waiting time. important!: after arrival, we dispatch the ordered item the same afternoon. unfortunately, it is not possible to rely in advance on the manufacturer's inventory information, in many cases, what the system indicates as unavailable may actually be in stock and arrive within a few days. unfortunately, the opposite is also true.
average time of arrival (without delivery): 10-15 business days
from the manufacturer, goods arrive two times a week. the product comes directly from the manufacturer's eu warehouse, if available , with an expected arrival time of 10-15 business days. if it is not available in the eu central warehouse but there is available stock in another warehouse of the manufacturer, it adds an additional week of waiting time. important!: after arrival, we dispatch the ordered item the same afternoon. unfortunately, it is not possible to rely in advance on the manufacturer's inventory information, in many cases, what the system indicates as unavailable may actually be in stock and arrive within a few days. unfortunately, the opposite is also true.
average time of arrival (without delivery): 10-15 business days
from the manufacturer, goods arrive two times a week. the product comes directly from the manufacturer's eu warehouse, if available , with an expected arrival time of 10-15 business days. if it is not available in the eu central warehouse but there is available stock in another warehouse of the manufacturer, it adds an additional week of waiting time. important!: after arrival, we dispatch the ordered item the same afternoon. unfortunately, it is not possible to rely in advance on the manufacturer's inventory information, in many cases, what the system indicates as unavailable may actually be in stock and arrive within a few days. unfortunately, the opposite is also true.
average time of arrival (without delivery): 10-15 business days
from the manufacturer, goods arrive two times a week. the product comes directly from the manufacturer's eu warehouse, if available , with an expected arrival time of 10-15 business days. if it is not available in the eu central warehouse but there is available stock in another warehouse of the manufacturer, it adds an additional week of waiting time. important!: after arrival, we dispatch the ordered item the same afternoon. unfortunately, it is not possible to rely in advance on the manufacturer's inventory information, in many cases, what the system indicates as unavailable may actually be in stock and arrive within a few days. unfortunately, the opposite is also true.
average time of arrival (without delivery): 10-15 business days
from the manufacturer, goods arrive two times a week. the product comes directly from the manufacturer's eu warehouse, if available , with an expected arrival time of 10-15 business days. if it is not available in the eu central warehouse but there is available stock in another warehouse of the manufacturer, it adds an additional week of waiting time. important!: after arrival, we dispatch the ordered item the same afternoon. unfortunately, it is not possible to rely in advance on the manufacturer's inventory information, in many cases, what the system indicates as unavailable may actually be in stock and arrive within a few days. unfortunately, the opposite is also true.
average time of arrival (without delivery): 10-15 business days
from the manufacturer, goods arrive two times a week. the product comes directly from the manufacturer's eu warehouse, if available , with an expected arrival time of 10-15 business days. if it is not available in the eu central warehouse but there is available stock in another warehouse of the manufacturer, it adds an additional week of waiting time. important!: after arrival, we dispatch the ordered item the same afternoon. unfortunately, it is not possible to rely in advance on the manufacturer's inventory information, in many cases, what the system indicates as unavailable may actually be in stock and arrive within a few days. unfortunately, the opposite is also true.
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You write/logged in with a different e-mail address than the one you entered when ordering. In this case we can provide information related to orders to the exact e-mail address that you used when placing the order. Referring to regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
i didn't get the order confirmation email / i don't find my order. please check the following cases:
spam folder
you entered your email address incorrectly
you write/logged in with a different e-mail address than the one you entered when ordering. in this case we can provide information related to orders to the exact e-mail address that you used when placing the order. referring to regulation (eu) 2016/679 of the european parliament and of the council of 27 april 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing directive 95/46/ec (general data protection regulation).
i have checked the above, i probably misspelled my e-mail address. please help me to correct this. to do this, click here: request help
$(document).on("submit", "form[name=helpmewithmylostorder]", function(e){
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Dear Sir / Madam, thank you for your interest. We would like to inform you that we can provide information related to orders to the exact e-mail address that you used when placing the order. Referring to regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation). Thank you for your understanding.
gdpr dear sir / madam, thank you for your interest. we would like to inform you that we can provide information related to orders to the exact e-mail address that you used when placing the order. referring to regulation (eu) 2016/679 of the european parliament and of the council of 27 april 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing directive 95/46/ec (general data protection regulation). thank you for your understanding.
Pošlete nám číslo rámu (VIN) pomocí pole pod hledáním kola. Můžeme to ihned zkontrolovat a poslat vám zpět správný katalog. Uložíme kolo do vaší garáže, abyste mohli katalog dosáhnout pouze jedním kliknutím.
Samozřejmě jsme k dispozici na telefonu nebo e-mailu.
co můžu udělat, pokud si nejsem jistý/á, jaký je přesný typ nebo rok modelu mého kola? pošlete nám číslo rámu (vin) pomocí pole pod hledáním kola. můžeme to ihned zkontrolovat a poslat vám zpět správný katalog. uložíme kolo do vaší garáže , abyste mohli katalog dosáhnout pouze jedním kliknutím.
samozřejmě jsme k dispozici na telefonu nebo e-mailu.
poslat vin
Pokud jsou všechny díly na našem skladě a platba kreditní kartou byla úspěšná, můžeme díly odeslat stejný den nebo alespoň příští den.
Dodání za EU 1-3 dny pomocí GLS. Mimo EU 3-8 dní pomocí DHL.
Můžete vidět zasílací náklady a můžete na konci objednávky zvolit přepravní společnost, takže můžete najít nejlepší řešení odeslání.
Povšimněte si, že dny jsou pracovní dny.
kdy bude moje objednávka dodaná? pokud jsou všechny díly na našem skladě a platba kreditní kartou byla úspěšná, můžeme díly odeslat stejný den nebo alespoň příští den.
dodání za eu 1-3 dny pomocí gls . mimo eu 3-8 dní pomocí dhl.
můžete vidět zasílací náklady a můžete na konci objednávky zvolit přepravní společnost, takže můžete najít nejlepší řešení odeslání.
povšimněte si, že dny jsou pracovní dny.
In stock: díl je na našem skladě, připravený k dodání za několik minut.
Out of stock: můžete vidět očekávanou dodací lhůtu.
Nebojte se, že některé díly nejsou na skladě, dostáváme dodávky od našich dodavatelů každý den, pracujeme na tom abychom velmi brzy vaše díly obdrželi.
Máme tisíce "rychle se pohybujících dílů" na našem skladě, ale miliony OEM dílů v našich katalozích. Ty jsou dostupné k objednání během 5-15 pracovních dní.
Dodací doba je jen indikační, záleží na skladě našich dodavatelů.
Pokud vaše objednávka bude vyžadovat delší dobu, pošleme vám oznámení.
K určitému zpoždění může dojít u objednávek pro stará nebo vzácná kola.
Většina našich dílů přijde během 5-10 pracovních dní, z Japonska více než 5-10 dní, z USA více než 10-15 dní.
Vaši objednávku předáme ihned našemu dodavateli a uskutečníme dodávku dne, kdy obdržíme zboží.
jaká je dodací doba? u produktu můžete vidět informace o skladu.
in stock: díl je na našem skladě, připravený k dodání za několik minut.
out of stock: můžete vidět očekávanou dodací lhůtu.
nebojte se, že některé díly nejsou na skladě, dostáváme dodávky od našich dodavatelů každý den, pracujeme na tom abychom velmi brzy vaše díly obdrželi.
máme tisíce "rychle se pohybujících dílů" na našem skladě, ale miliony oem dílů v našich katalozích. ty jsou dostupné k objednání během 5-15 pracovních dní.
dodací doba je jen indikační, záleží na skladě našich dodavatelů.
pokud vaše objednávka bude vyžadovat delší dobu, pošleme vám oznámení.
k určitému zpoždění může dojít u objednávek pro stará nebo vzácná kola.
většina našich dílů přijde během 5-10 pracovních dní, z japonska více než 5-10 dní, z usa více než 10-15 dní.
vaši objednávku předáme ihned našemu dodavateli a uskutečníme dodávku dne, kdy obdržíme zboží.
Pokud jste maloobchodník, jen přidáte vaše kolo do garáže a budeme vás informovat o slevách týkajících se vašeho kola.
jak můžu získat slevy? pokud jste odborník, vyplňte formulář pro přístup do naší oblasti b2b. staňte se distributorem
pokud jste maloobchodník, jen přidáte vaše kolo do garáže a budeme vás informovat o slevách týkajících se vašeho kola.
Posíláme e-maily o všech změnách, které můžete kontrolovat v "Moje objednávky". Můžete vidět datum příjezdu v okamžiku, kdy ho přepravní agentura potvrdila. Je to datum, kdy dostaneme zboží od našeho dodavatele. Pak vám pošleme oznámení o zabalení a odeslání, pak můžete vidět číslo přepravní zásilky.
Samozřejmě jsme v případě dotazů také dostupní na telefonu a e-mailu.
můžu dostat oznámení o mých objednávkách, které se vyřizují? posíláme e-maily o všech změnách, které můžete kontrolovat v "moje objednávky". můžete vidět datum příjezdu v okamžiku, kdy ho přepravní agentura potvrdila. je to datum, kdy dostaneme zboží od našeho dodavatele. pak vám pošleme oznámení o zabalení a odeslání, pak můžete vidět číslo přepravní zásilky.
samozřejmě jsme v případě dotazů také dostupní na telefonu a e-mailu.
Nezapomínáme na vaši objednávku, náš tým vždy kontroluje "staré" objednávky jednu po druhé, pošleme vám oznámení, jakmile budeme mít nějaké informace.
Důvodem bude: díly nejsou dostupné na skladě výrobce/dodavatele; přišly poškozené nebo chybějící, takže musí být objednány znovu s expresním doručením.
Japonské značky: některé díly nemusí být v evropských skladech dostupné. V tom případě musíme počkat o něco déle.
Pošleme vám vždy oznámení, pokud vaše objednávka není již dostupná, protože možná máme nějakou alternativu jako použité zboží nebo jinou značku.
proč je dodací doba delší, než obvykle? nezapomínáme na vaši objednávku, náš tým vždy kontroluje "staré" objednávky jednu po druhé, pošleme vám oznámení, jakmile budeme mít nějaké informace.
důvodem bude: díly nejsou dostupné na skladě výrobce/dodavatele; přišly poškozené nebo chybějící, takže musí být objednány znovu s expresním doručením.
japonské značky: některé díly nemusí být v evropských skladech dostupné. v tom případě musíme počkat o něco déle.
pošleme vám vždy oznámení, pokud vaše objednávka není již dostupná, protože možná máme nějakou alternativu jako použité zboží nebo jinou značku.
Samozřejmě můžete díly zaslat zpět k refundaci nebo výměně. Jen vyplňte formulář zde do14 dní po obdržení balíku.
Žádáme vás, abyste si správně zvolili vaše kolo a označili číslo rámu v komentáři, pokud si nejste jisti, že jste našli správný díl nebo byste chtěli objednat natřený náhradní díl.
můžu zboží vrátit? samozřejmě můžete díly zaslat zpět k refundaci nebo výměně. jen vyplňte formulář zde do 14 dní po obdržení balíku.
žádáme vás, abyste si správně zvolili vaše kolo a označili číslo rámu v komentáři, pokud si nejste jisti, že jste našli správný díl nebo byste chtěli objednat natřený náhradní díl.